Annual Maintenance Contract (AMC):
The scope of this contract is to maintain the Servers, systems, Printers and Networking products with spares, which will be hassle free model for customers. This will solve the customers day to day problems and Vega tech ensures customer delight for the return on Investment.
Facility Management Services (FMS):
This model is also same as of AMC with additional options like…
- A separate manpower will be provided at customer end.
- Involving to the day to day operations of Customers from starting hour to the end hour.
- Solving the problem at zero downtime.
The scope of the contract is also same as that of AMC and also provides additional scopes like updating the antivirus, uploading applications, etc., on the spot.Apart from the AMC cost FMS charges will be extra depend upon the volume.
This type of Model will be applicable for the AMC charges starting from Rs.2.5L/- annum.
Annual Service Contract (ASC):
This is an Budget Model for the customers looking for lesser investment on IT infrastructure.
Vega tech provides services to the Servers, Desktops, and printers without spares. Ie., Customer has to bear the cost for the change of defective spares.
On Call Services (OCS):
Vega tech will provide service to the higher end products and special products under this model according to the willingness of the customers.